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Evaluate Information

Introduction | Questions to Ask Yourself | Selected Website Evaluation Sources

Introduction

Your job in doing research is not simply finding information, it's finding good information. What constitutes as "good" is of course up to you. But to make this judgment you should ask yourself a series of questions, and you should do this when evaluating any piece of information, whether it is from a book or an article or information off the Web. 

Questions to Ask Yourself 

Audience | Authority | Bias | Credibility | Factual | Up to Date | Appearance?

Audience

Who is the intended audience of the information? The general public, a more educated or attuned segment of the general public, or specialists in the field?

For books, read the introduction or preface. Sometimes this can be ascertained by the publisher, if it is a mainstream one or one that specializes in only certain types of books. (Virtually every publisher has a website, where they will explain their mission and how to submit a manuscript, etc.)

Articles are usually judged by the content of the article itself or the reputation of the periodical. Note whether the periodical is scholarly or not.

For websites, you will just have the website itself to judge. If there is lots of jargon with no explanation, then you are not the target audience. But then the more research you do on the subject, the more you will be "in the know" and your expectations will change.

Authority

Who wrote the information? Why did they write it? What are their credentials? How many other things have they written? Who published/sponsored it? What's the criteria for them publishing/sponsoring a work? 

For books, it better by pretty obvious what the name of the author is. Why they wrote it could be trickier, since they may or may not include intent in their preface or introduction. There is usually a short biography either in the beginning or the end of the book, though sometimes this information is just in the book jacket. You can consult some biographical reference sources if you want to learn more about the author, such as Contemporary Authors or The Writers Directory. To find out what else the author has published, search WorldCat, one of the FirstSearch databases. To find out more about the publisher, look for their website, since virtually all publishers have a web presence. They usually include what kind of titles they publish and how to submit a manuscript.

Scholarly articles always list the authors, and most magazines and newspapers offer bylines, with a few noteworthy exceptions such as The Economist. Why they wrote it could be trickier, since they may or may not include intent in the introduction, though if it is a scholarly article, they should have a research statement. For scholarly articles, they will include the institution the author works for, and for recent articles they usually include an e-mail address for contact information.  Magazines and newspapers usually just list the name, unless the author doesn't work for them, e.g. a guest editorial. Finding biographical information on the individual author would be tricky. Usually you would judge the authority of the magazine or newspaper, rather than the author. 

Finding out what else the author has published would be much easier for scholarly journal authors than magazine and newspaper authors, because the subject-specific databases tend to have coverage back to the 1960s. For a literary theorist, use MLA, for a psychologist, use PsycINFO, etc. (You would have to consult some print indexes to get that much coverage of someone who wrote for Time or Newsweek.) To find out more about the periodical, look in the beginning or the back for a list of editors, submission requirements, etc., or check their website.

Hopefully the website will have the name of the author and contact information. They may or may not have biographical information on the site. If there is no author, then hopefully it is clearly sponsored by an organization, and bylines are not as important. Intent will have to be judged by the content. But since they are putting this information up for free, there has got to be a reason for them doing it. Organizations usually have agendas, viewpoints, or information to get across to the public. Academics may write webpages to aid their students, etc. Think about why did the writer spend this much time putting the website together. What is in it for them? In general, if the website wants to be taken seriously, it will list credentials for the author or information about the organization. If you cannot find who wrote/sponsored it, then you should most likely dismiss the site.

Bias

Is the information presented objectively? Are the opinions balanced, or does the author have an agenda?

Some works are clearly more biased than others. But the biases are not always obvious. It may be in omitting one or another side that the author expresses biases. If the author wants to at least have the air of being objective, then it should acknowledge different viewpoints. But just because there is an agenda to the piece does not mean you should dismiss it. It will simply require finding other sources to discuss other sides to the issue.

Credibility

Does the information seem credible? Does the author give sources or suggestions for further reading for the information? How comprehensive is the source list? What type of sources did the author use? If some of the other sources are websites, do the links work?

Credibility will have to be judged by what you find out in all your research. But definitely note the sources and suggestions for further reading in the scholarly pieces you find. If all the sources are one type (say non-scholarly for a supposed scholarly piece) or rather old, this may be important.

Links on a website are very easy to check out, given the medium. But another advantage to websites is that you can easily see who else links to a particular site. If lots of other reputable sites have recommended your site via offering a link to it, that should bode well. You can check this in Google, Yahoo!, and AltaVista, by typing link:http://www.whatever.com in the search box.

Factual

If facts or statistics are presented, are they accurate? 

Try verifying the facts with another source. If a particular statistic is important to your hypothesis, it would be worth verifying. Some facts are pretty easy to verify with online sources, such as population, capitals, etc. Unfortunately a lot of times in non-scholarly sources, they do not give complete citations of where they got their information. Instead they say "a report issued by such and such agency today stated..."

Up to Date

Is the information current? 

Whether it is important that the information is current depends on the issue. Certainly for some disciplines it is, and sometimes your instructors will place date limits on your sources. But just because the information is dated doesn't necessarily mean it is not valuable. In history and literature, sometimes the best book on a subject is one that 30 years old. Nevertheless, you should always note the date of the information and the dates of the references.

On websites, it is common practice to put a "last updated" date stamp, but not everyone does, making it rather hard to judge the currency of the information. Links that no longer work may be a sign of abandonment of the website by the author.

Appearance?

Another category that comes up a lot when evaluating websites is appearance. How does the website look, can you navigate it easily, are there any typos, etc. How crucial is the look or navigation to judging the content of a site? One would question a site with glaring typos or grammatical errors, as this is a sign that the author did not put that much thought into it. But not everyone has a graphical artist's sense of style, and there are plenty of very useful websites out there that are a pain to navigate. 

In terms of periodicals, appearance is how one first judges what kind of periodical it is. A popular magazine looks very different compared to a scholarly journal -- the magazine is eye-catching, glossy, and usually chocked full of ads. Journals are dull, boring, have few to no  pictures, and usually have few ads if any. One of the main problems with electronic articles is that you lose the context of the periodical as a whole. Not seeing where the article came from makes it more difficult to judge sometimes.

Judging books by their cover is something everyone does. Why else would publishers spend so much money on designing the covers? (Of course in academic libraries, where we almost always remove the dust jackets, it is a moot point.) Not that you can really judge much of the overall use of a book by appearance. Mainstream and university presses both have glossy book jackets and nice fonts. And some books that look downright awful, for instance a book that looks like a bad photocopy of a work, may in fact be a reprint of a PhD dissertation from UMI, and it is very scholarly.

Selected Website Evaluation Sources

Selected by UIS Brookens Library & Capital Scholars Faculty.

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