Information Technology Technical Associate

For full consideration, applicants must be residents of the State of Illinois.



Minimum Starting Salary:  $21.94/hour

The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer of employment.  Background checks will be performed in compliance with the Fair Credit Reporting Act.

UIS is an affirmative action/equal employment opportunity employer; persons with disabilities, women and minorities are encouraged to apply.


Digital Services Administration

  • Develops digital projects and services that serve the needs of faculty and students, particularly in the realm of digital objects publication and management in collaboration with stakeholders.
  • Administers the digitization and delivery of Special Collections' library materials through contentDM and other digital collection platforms.
  • Administers the implementation and operation of PlumX, a faculty metrics project.
  • Applies knowledge and understanding of standards, best practices, emerging trends, and issues related to digital scholarship, access and preservation of digital collections, and data curation.

Web Services Administration

  • Maintains and updates both the public and staff intranet web sites through design, cross browser and device testing, thorough documentation, upgrades and installs, and proactive troubleshooting.
  • Assesses and analyzes user needs and expectations by providing in-person and virtual reference service to library patrons and through usability testing, locally maintained analytics, and data analysis to determine effectiveness of services and inform future development; develops and maintains awareness of trends in web development generally and library computing in particular' chairs library web team committee.
  • Manages library web and software application projects, following departmental project management and prioritization methods, including defining requirements, writing code, testing, deployment, and maintenance.
  • Audits public website code for adherence to accessibility, best practices, and University IT security policies, assuring adherence to user accessibility as required by the Illinois Information Technology Accessibility Act, which includes Section 508 and the latest Web Content Accessibility Guidelines.
  • Designs, develops, and implements solutions that integrate existing library discovery tools with new technologies and approaches (such as open source software solutions, APIs) to create a seamless discovery experience

Other duties as assigned

  • Serves on library committees, identifies training opportunities, and engages in staff sharing.
  • Provides backup support and troubleshooting for library systems and services.


Minimum acceptable qualifications

  1. Any combination totaling two years from the following categories:

                A).Progressively more responsible work experience in IT-related professions

                B).college course work in Information Technology (IT), IT Management, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:

  • 60 semester hours or an Associate's Degree equals 1 year
  • 90-120 semester hours or a Bachelor's Degree equals two years

Note: As required by the position to be filled, additional education, training and/or work experience in an area of specialization inherent in the position is necessary in meeting credential requirements:

Specialty factors

  1. 1 year experience with a Content Management System, such as Drupal or Wordpress
  2. 1 year experience providing project management
  3. 6 months experience working with HTML, CSS, Javascript/JQuery, Perl, PhP or other scripting or programming languages

Preferred qualifications

  1. Master's degree in Library Science, Management and Information Systems, Computer Science, or related discipline.
  2. Knowledge and experience with academic libraries or higher education work experience preferred.
  3. Experience with metadata standards like Dublin Core; database design and development.
  4. Experience in the development of digital projects and websites, preferably including the digitization, publication, and management of digital objects.
  5. Ability to work independently and to achieve positive outcomes in a collaborative environment, and to learn and apply new technologies quickly; strong customer service orientation with excellent communication and interpersonal skills; excellent team leadership skills.
  6. Experience digitizing and editing images, text, video, audio, and other formats and delivering them on the web.

Environmental demands

  1. This position requires frequent computer use.

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